Billing & Payments

Copays are due at the time of service. All co-insurance and deductibles are due 30 days from your statement date. Any services or procedures not covered by your insurance policy are due at the time of service.

If you need to cancel your surgical procedure and give us less than two (2) business days notice, you will be charged a cancellation fee. 

If you need to cancel your office appointment, please inform us two (2) business days in advance so that time can be given to another patient. Occasionally, it may be necessary to reschedule a visit, and every attempt will be made to do so at your convenience. There will be a cancellation fee for missed appointments unless canceled two (2) business days in advance.

Payments that are mailed may take up to 10-14 business days to be credited to your account. We accept cash, checks, and credit cards, including Visa, Mastercard, and Discover. Failure to meet your financial obligation will result in additional fees incurred to collect the balance owed on your account.

We have simplified the payment process for your convenience. Visit our Make a Payment page to complete your online transaction.

You will be charged a return check fee of $35.00 for any check return for any reason.

Our complimentary cosmetic consultations are available for elective procedures such as facelifts, tummy tucks, and other aesthetic treatments. Please note that consultations related to reconstructive procedures, including those following skin cancer treatment, are not included in this offer.

For all patients scheduled for Mohs surgery, you will need to provide the member services department of your insurance company with additional information to ensure maximum benefit coverage. They will need to know that you are scheduled for Mohs Surgery (procedure code 17311) for skin cancer (diagnosis code C44.300).

Notify your insurance company that the Ambulatory Surgical Center may be utilized if you are covered by the insurance plans listed below. You may have a separate copay, co-insurance and deductible for the surgical center.

Medicare (not required to notify)

All supplemental insurance carriers

Aetna

Anthem

Cigna

Sentara / Optima Health

You and/or your insurance company may receive up to two (2) separate bills — one statement for the physician's professional fee and the other statement for the Ambulatory Surgery Center facility fee. If you are having the Slow Mohs procedure, you will incur additional fees and receive a laboratory bill from an outside laboratory. If you are sent to an outside facility for surgical repairs, you will incur additional fees and receive a separate bill from that facility.